Superb Internet has been providing a multitude of people with world class web hosting services. They have made a name for themselves in managed hosting services, dedicated servers, VPS hosting services, server colocation services and shared hosting services along with domain name registration. They aim to provide their customers with a platform to express themselves and bring their ideas to the world. With the latest technology at their expense they provide with innovative ideas to fulfill your business needs.
The guys behind Superb Internet are used to thinking out of the box, so they provide with solutions that even though are un-conventional would prove to be the very thing that your business needed for a long time. May you need something related to eCommerce or you might have media hosting needs, they provide with viable solutions at very good price. That being said they are an award winning company ranked number one.
- Unlimited Bandwidth
- File Manager
- FTP Access
- Daily Backup
- Domain Manager
- Dedicated IP
- SSH Access
- Raw Log Files
- SSL Certificate
Unlike many others on our list, Superb Internet provides with flexible billing terms for its hosting packages. Providing three basic packages, namely GridLITE, GridPRO & GridMAX. Unlimited Bandwidth comes standard with all of its packages. The billing terms are 1 month, 3 months, 6 months, 1 year and then 2 years. Starting with the 1 month term customers are charged more, as compared to when they decide to go with the longer billing term. Almost all of the hosting plans come with all of the features but they are limited in quantity going down the ladder. For instance, the GridLITE package comes with 20 GB of Disk Space while the GridMAX comes with unlimited disk space.
Owning three magnificent data centers, Superb Internet guarantees 100% uptime (Making it the first in the web hosting industry to offer a 100% SLA), moreover it boasts a very appealing status page for the server. If any unforeseen situation results in a downtime, they provide their clients with one full day of free hosting services. That being said any equipment downtime comes with a two hour replacement guarantee, and when the company fails to provide with a replacement within two hours, the customer can claim a day’s credit for every two hours passed. Not only that, but they claim zero percent packet loss. With an SLA to back it up, they provide their customers with a guarantee. When a customer faces even 1% packet loss, they can claim credit worth a whole day. With such a strong backbone, Superb Internet boasts very good performance reviews.
CONTROL PANEL INFORMATION
Now this is new, not many go with it but going against the odds, Superb Internet provides with myCP control panel to all of its subscribers. While cPanel is gaining popularity because of its ability to provide the user with flexibility to control their website, myCP proves to be a worthy competitor. It is a custom control panel that provides with a fast and efficient way of website management. The main thing that has got the attention of the users is that myCP allows the customers to even reboot the server, access some of the traffic data and commit such administrative tasks that can’t be easily done via others.
With a team of specialized professionals, Superb Internet provides with 24/7 tech support. Unlike others who just redirect you to others, the call center representatives are fairly equipped with the technical knowledge and will work with you to find out a work around for your problem. You can reach the tech support via a short email describing the problem, a brief phone call or the live chat option available on their website. Although they make emphasize that you should open a support ticket even when you are contacting them.
MONEY BACK GUARRANTEE
Unlike others who simply offer a 30 day money back guarantee (where you get all of your fees refunded), the policy offered by Superb Internet is quite complex. First they offer a 30 day money back guarantee which refunds 100% of the hosting fees (not applicable to domain registration or dedicated hosting plans). Moreover, there are SLAs that compensate the customers for any downtime. Last but not the least, users can terminate their contract without any penalty in case the downtime exceeds 7 hours, packet loss is more that 5%, server downtime exceeds 24 hours or the latency exceeds 20ms. All of these are measured across a 30 day period.
With all the mentioned features and price plans, its superiority is very apparent. That being said the company has some very high profile clients who rely on its services. For every other client, the number of options to choose from at a very reasonable price is very alluring. They used to lack the live chat option, but now they have provided it to come at par with other service providers. So the clients who will go with them are surly not concerned about the custom control panel or the social media integration, but both are weak points that will have people going to others. Superb Internet is a definite big player, worthy of your attention.
VISIT WEBSITE: (www.superb.net)
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