Established in 1999, HostRocket has made a name for themselves in terms of providing with high end hosting services starting from their hometown of Clifton Park, NY. Since then, HostRocket has been working to reshape and revolutionize the way web hosting is being provided to the customers. Keeping their customers in the loop, HostRocket aims to bring forth a positive evolution in terms of web hosting provision. They believe that the extent of a customer’s involvement in their proceedings could help them a lot (and by involvement in proceedings they mean the customers’ input regarding new product development). DotBlock was founded as a sister company by HostRocket, to provide their customers with independently sourced VPS hosting (Virtual Private Server).
- Unlimited Storage Space
- Unlimited Bandwidth
- Unlimited Domains
- Unlimited Sub-domains
- Unlimited Databases
- Unlimited FTP accounts
- Audio/Video Streaming capabilities
- URL redirection
- Custom error pages
- Hotlink protection
- Free PERL module installations
- Web based file manager
Now unlike many other hosting service providers out there, HostRocket charges you for their services on a certain criteria. Starting from a mere $11.98 per month they provide you with unlimited disk space, if you want help with the setup they charge an extra $29.99 for it. Following that they charge $53.94 semiannually along with a $29.99 setup fee. Following that they provide with support for unlimited websites at $95.88 per year. Now here is the thing that lands HostRocket in a pickle. They provide with 24/7 support for their customers, but they charge for it at $143.76 biennially. Now a lot of service providers provide their customers with unlimited customer support at no charge but as HostRocket does charge for it, then it should be something different from all the service providers out there. I have to say that their price plans are costly as compared to the others.
With years of experience, HostRocket aims to provide its customers with the best possible services around, but somehow it is failing very badly. You can find countless bad reviews on a multitude of platforms on the World Wide Web. While some customers complain about their websites being down most of the time, others complain about the customer support. Moreover there are people who have issues with certain security protocols of theirs’. Now here is the interesting part, when you come across positive reviews for HostRocket, they claim that everything is perfect and they are very happy with the service providers. So you’ll have to judge that yourself, when and if you decide to go with HostRocket.
CONTROL PANEL INFORMATION
Coming back to the traditional ways, HostRocket provides with the highly acclaimed cPanel for website management. While the individuals without any prior technical knowledge might find it hard to operate, others find it very easy to operate and navigate through. Using the cPanel, any user can set up their website in a matter of minutes and have it available online easily. With a lot of options to choose from the customer gets a lot of command over his website. That being said you get support for a lot of CMSs (like Joomla, Drupal, Zikula, but astonishingly not WordPress), a lot of Blogs, microblogs, image galleries and music, etc. Such a wide array of support is provided so that you can have the best possible website as compared to the ones available online.
As already discussed, HostRocket charges for its customer support. Even though the support is available 24/7 but the charged amount is a lot, when you come to think of it (for many of the other service providers provide it for free). With a team of specialized professionals, HostRocket aims to provide you with support like no other, but there are many customers out there who have had issues with it. They claim that even though they pay the amount, the support is not available 24/7. Many of the customers face this issue because of the difference in time zones.
MONEY BACK GUARRANTEE
Like many of its competitors HostRocket provides with a 30-Day money back guarantee. If you are not happy with the services, you can cancel out at any time but if you cancel within the first 30 days of ordering an account with HostRocket, they claim they’ll provide you with all of your money back. While they claim this, many customers have reported that they take a lot of time to process your request. While a lot of functionalities are being provided at a price some may find a little bit too expensive, you get 30 days to check your satisfaction and then get your money back if you are not satisfied with the services.
Even though it has landed at the bottom of our Top 20 list, HostRocket has something that leaves a plethora of others behind it. Even though it might be a bit too pricy, the support for many applications is really great. While some might feel a little lag or some problems with the services provided, there is a huge amount of people who praise their services really well. So have you decided on buying an account at HostRocket?
VISIT WEBSITE: (www.hostrocket.com)
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